About Us

Careers

If you’re interested in a career investing in the lives of others, we would love you to apply for one of our open positions below.

Funded through the Ministry of Children, Community and Social Services, Ray of Hope operates a Secure Custody/Detention program which serves male youth who have been in conflict with law.

Through our program, we offer a safe place for young men who have committed serious crimes to complete their court appointed sentences. Through creating an environment where we commit to growth, act responsibility, keep integrity, and engage respectfully, we teach the youth skills so that they can contribute to their community to their community in a positive way, and decrease the likelihood of re-offending.

Ray of Hope – Secure is currently hiring for a full time youth care worker to start as soon as possible. The shift schedule is to be determined, but is likely to include afternoons or overnights.

Description:

The Youth Care Worker is responsible for providing the day-to-day support and supervision to male youth in a Secure Custody facility. The Youth Care Worker will engage in appropriate behaviour interventions and will actively participate in providing an effective, supportive, and respectful care system for the youth in custody. The Youth Care Worker may be assigned case management responsibilities and be assigned as the designated staff in charge.

Requirements:

  • Education: Completed Post Secondary education in a related field (i.e. CYW, BSW, SSW, psychology, sociology) or equivalent experience.
  • Experience: 2 – 5 years experience working within youth justice or similar working environment.
  • Demonstrated knowledge of relevant law.
  • Current Standard First Aid, UMAB certification and a valid, unrestricted driver’s license.

Values and Competencies:

In order to be successful in this position the incumbent must display integrity, compassion, respect, professionalism, engagement, and reliability. The incumbent must also display the following competencies:

š Problem Solving š Decision Making š Adaptability š Communication š Planning and Organizing š Developing Others š Teamwork š Conflict Management š Critical Thinking š

For further information regarding or to apply to this position, please visit https://ray-of-hope.breezy.hrWe thank you for your interest in this position, but only those selected for an interview will be contacted. This position is a part of a bargaining unit. Therefore, preference in the selection process for this position shall be given to applicants in the bargaining unit (USW, Local 838). If you have any questions about this position or would like a complete job descriptions, please contact HR via this application.

In accordance with the AODA, accommodations and information regarding all parts of the recruitment process are readily available. If you require accommodations or information, please contact HR via this application.

Through our Youth Addiction Services program, Ray of Hope is about helping youth and families affected by addiction become healthy adults through holistic, safe, trauma sensitive treatment services. We help young people understand themselves, address the challenges they are experiencing, and grow their executive function skills, so they can deal with life in healthier ways.

Ray of Hope is currently hiring for casual Youth Support Workers to join our Youth Addiction Services team as soon as possible.

The Youth Support Worker provides direct care and supervision to participants in the residential or day treatment programs by implementing the treatment plans and activities developed by the treatment team, and by providing individual support to participants as needed, within the context of a therapeutic community milieu. Incumbents may provide counselling to participants, but may not provide psychotherapy.

Values and Competencies:

In order to be successful in this position, incumbents must uphold, support, and implement Ray of Hope’s Mission, Vision and Core Values. The incumbent must display integrity, compassion, respect, professionalism, engagement, and reliability in addition to the following competencies:

Problem Solving – ability to consider the issue from various angles, develops multiple solutions and adapts approach as required, seeking support from other staff as required.

Decision Making – is able to adapt decision making based on circumstances or when presented with unclear information.

Adaptability – continuously adapts their behaviours and approaches to address specific situations.

Communication (level 3) is able to adapt communication (written, oral and interpersonal) to respond to audience or situational requirements.

Team Work (level 2) – ability to share ideas, concerns and solutions with the team.

Conflict Management – is able to anticipate and address potential sources of conflict

Qualifications:

Education: College diploma (two or three years): Social Service Worker, Child & Youth Worker, or Addiction Counsellor

Experience:

  • Previous experience working with youth, preferably at-risk youth.
  • Previous placement experience (paid or volunteer) in the field of psychotherapy, addiction counselling or social work.
  • Previous experience with substance abuse/addiction treatment is preferred.

Requirements:

  • Vulnerable Sector Check
  • Medical Form
  • Valid “G” Class Driver’s license
  • Ministry of Transportation 3-Year Driving Record

Certifications:

  • Standard First Aid and CPR Level C is required
  • Crisis intervention technique training is required (Ray of Hope is willing to train if required)
  • Safe Food Handling is an asset

Working Conditions:

  • Frequent use of mental capabilities and concentration.
  • Possible exposure to hazards such as displays of verbal aggression or other aggressive behaviours by the persons we support.
  • Risk of vicarious trauma.
  • This position requires the person to consistently work with and around others.

To apply for this position, please submit a Resume and Cover Letter to https://ray-of-hope.breezy.hr as soon as possible. This position will continue to be posted until positions are filled. We would like to thank all applicants for their interest; however only those selected for interviews will be contacted.

For a complete Job Description, please contact Human Resources.

In accordance with the AODA, accommodations are available for all parts of the recruitment process. If you require accommodations, please contact Human Resources and submit your requests with your application.

Through our Youth Addiction Services program, Ray of Hope is about helping youth and families affected by addiction become healthy adults through holistic, safe, trauma sensitive treatment services. We help young people understand themselves, address the challenges they are experiencing, and grow their executive function skills, so they can deal with life in healthier ways.

Ray of Hope is currently hiring for a full-time, Addiction Counsellor to join our Youth Addiction Services team to start at the end of August.

Overview: The Addiction Counsellor works directly with the youth in the residential program, providing prime worker functions, including counselling and psychotherapy within his/her scope of practice[1] to participants in the context of a therapeutic community milieu. S/he also provides leadership to life skills training, and plans & participates in recreational, community service and some educational activities. He/she participates in treatment planning in conjunction with the program’s manager/supervisor. This position requires shift work – days and afternoons.

Values and Competencies: In order to be successful in this position, incumbents must uphold, support, and implement Ray of Hope’s Mission, Vision and Core Values. The incumbent must display integrity, compassion, respect, professionalism, engagement, and reliability in addition to the following competencies:

  • Problem Solving – analyzes complex issues to develop approaches or solutions that are considered forward thinking and best practice, in collaboration with supervisors and colleagues.
  • Decision Making – is able to adapt decision making based on circumstances or when presented with unclear information.
  • Adaptability – continuously adapts behaviours and approaches to address specific situations.
  • Communication -adapts communication (written, oral and interpersonal) to respond to audience or situational requirements.
  • Planning and Organizing – responds to needs by effectively managing priorities and responsibilities and develops plans for the program.
  • Team Work – encourages others to participate in team activities, ensures teams are working effectively.
  • Networking & Relationship Building – builds on current working relationships while building new ones.
  • Developing Others – shares his/her expertise with other and actively engages in supporting others’ skill development.
  • Conflict Management – is able to anticipate and address potential sources of conflict
  • Critical Thinking – is able to gather and analyze information using past experience, organizational practices and processes in order to set a course of action.
  • Psychotherapy whereby formal training and competency in assessment and treatment meet the entry to practice profile (https://www.crpo.ca/wp-content/uploads/2017/08/RP-Competency-Profile.pdf) for psychotherapists and social workers in the Province of Ontario, as applied to individual and group work, in the context of client-centered, trauma informed practice in a therapeutic community.

Qualifications:

  • · Education:
    • Bachelor degree in a field relevant to psychotherapy plus 2 years of youth and addiction experience, or
    • College diploma (two or three years/post-diploma) in a field relevant to psychotherapy (e.g. Addiction Counselling, Child & Youth Work, Social Service Worker) and two years of youth and addiction experience
  • Experience:
    • A minimum of two (2) years of experience in providing treatment to individuals (youth preferred) related to addiction and/or trauma or moderate mental health challenges
  • Member in good standing of an appropriate regulatory body that provides access to the Controlled Act of Psychotherapy (i.e. CRPO, OCSWSSW, etc)

Requirements:

  • Police Records Check, including a screening with the vulnerable sector.
  • Medical Form
  • Valid “G” Class Driver’s licence
  • Ministry of Transportation 3-Year Driving Record

Working Conditions:

  • Constant standing (33%), sitting (33%) and walking (33%).
  • Frequent use of mental capabilities and concentration.
  • Possible exposure to hazards such as harassment, physical or verbal aggression or aggressive behaviours, witness to harassment or violence, and similar variables
  • Possible risk of vicarious trauma.
  • Infrequent exposure to environmental hazards, including Hot/Cold and regular environmental variables
  • This position requires the person to consistently work with and around others.
  • This position will require to individual to work a rotation of daytime and afternoon shifts which will include weekend hours.
  • Physical Demands:
    • Often required to ascend or descend stairs.
    • Rarely required to stoop
    • Rarely required to kneel
    • Rarely required to reach above shoulders
    • Sometimes required to reach below shoulders
    • Must have the skill to verbally de-escalate crises and to practice basic self-defense in an unpredictable environment.

Scope of practice refers to practicing counselling and/or psychotherapy within the limits of one’s training, knowledge and job function. When one is working outside one’s established skill base, then regular consultation and/or supervision of this work is required.

Rate of Pay: Ray of Hope’s payment structure is based on internal equity and positions have been assessed through a job evaluation system. The starting wage for this position is $22.08 per hour. Depending on past-related experience, this starting wage may be negotiable.

To apply for this position, please submit a Resume and Cover Letter to https://ray-of-hope.breezy.hr as soon as possible. We would like to thank all applicants for their interest; however only those selected for interviews will be contacted. Please note that this posting will remain active until it is filled.

For a complete Job Description, please contact Human Resources.

In accordance with the AODA, accommodations are available for all parts of the recruitment process. If you require accommodations, please contact Human Resources and submit your requests with your application.

Through our Youth Addiction Services program, Ray of Hope is about helping youth and families affected by addiction become healthy adults through holistic, safe, trauma-sensitive treatment services. We help young people understand themselves, address the challenges they are experiencing, and grow their executive function skills, so they can deal with life in healthier ways

Description
The Overnight Worker provides direct care and supervision to residents in the residential program during the overnight hours. S/he implements the treatment plan to the extent s/he has contact with the youth and may provide individual support to residents as needed. The Overnight Worker also supports the overall smooth running of the program by performing duties such as cleaning, laundry, cooking, and data entry.

The Starting wage for this position is 17.06 per hour.

Specific Responsibilities

  • Provide supervision to clients in all activities.
    • Maintain adequate knowledge of each client’s specific needs and treatment plan.
    • Address clients’ needs as assigned and required by the program.
  • Establish and maintain a positive rapport with the clients while ensuring therapeutic and professional boundaries are maintained.
  • Actively participate in regular supervision with the assigned manager to ensure personal professional competency to carry out duties and facilitate professional growth.
  • Respond to client requests in a responsible, timely, and flexible manner and within the appropriate scope of practice, and implement crisis and safety plans developed by clinical staff (prime worker, case manager).
  • Maintain all resident and program files in a professional manner.
  • Accurately record any relevant information concerning clients in Case Notes, Log Book, Incident Reports, Master Calendar, and complete other required reports.
  • Supervise the clients’ medication use, and document medication use and other related medical issues.
  • Complete regular program-related duties and routines as required to have an effective, efficient program.
  • Directly and indirectly assist in maintaining the overall cleanliness of the facility through, cleaning, laundry and in food preparation, and safety. This includes holding residents to account for their participation in housekeeping activities and facility cleanliness, as well as their participation in food preparation and safety.
    • Note: as an overnight worker, you will be required to complete housekeeping duties and cleaning.
  • Provide safe and secure transportation for clients when needed.
  • Maintain safety and security of the facility.
  • Complete Shift Lead activities as required utilizing the support of on-call as needed.
  • Complete data entry tasks as assigned.
  • Other duties may be assigned from time to time.

Values and Competencies:

In order to be successful in this position, incumbents must uphold, support, and implement Ray of Hope’s Mission, Vision, and Core Values. The incumbent must display integrity, compassion, respect, professionalism, engagement, and reliability in addition to the following competencies:

  • Problem Solving (level 1) – responds to issues by offering solutions that fall within the positional responsibilities and will seek support from other staff and Supervisors as required.
  • Decision Making (level 1) – responds to work responsibilities and situations that are common practice and follow outlined rules. The incumbent will seek support from other staff and Supervisors as required.
  • Adaptability (level 1) responding positively to changing needs and conditions.
  • Communication (level 2) – ensures communication efforts meet the needs of various groups and are properly understood.
  • Team Work (level 1) – participates in team or group activities and offers help to team members.
  • Conflict Management (level 2) – identifies and addresses the existing conflict that is more complex.

Qualifications:

Education

o Minimum requirements: College diploma (two or three years): Social Service Worker, Child & Youth Worker, or Addiction Counsellor

  • Experience
  • Previous experience working with youth, preferably at-risk youth preferred.
  • Previous placement experience (paid or volunteer) in the field of psychotherapy, addiction counseling or social work an asset.

Requirements:

  • Vulnerable Sector Check
  • Medical Form
  • Valid “G” Class Driver’s license
  • Ministry of Transportation 3-Year Driving Record

Working Conditions:

  • Constant standing (33%), sitting (33%), and walking (33%).
  • Regular use of mental capabilities and concentration.
  • Possible exposure to hazards such as harassment, physical or verbal aggression or aggressive behaviors, witness to harassment or violence, and similar variables
  • Limited risk of vicarious trauma.
  • Infrequent exposure to environmental hazards, including Hot/Cold and regular environmental variables
  • This position requires the person to be awake through the night.
  • This position requires the person to work with and around others some of the time.
  • Physical Demands:
    • Often required to ascend or descend stairs.
    • Rarely required to stoop
    • Rarely required to kneel
    • Rarely required to reach above shoulders
    • Sometimes required to reach below shoulders
    • Must have the skill to verbally de-escalate crises and to practice basic self-defense in an unpredictable environment.

This Job Description is subject to change at the sole discretion of Ray of Hope.

Certifications:

  • Standard First Aid and CPR Level C is required
  • Crisis intervention technique training is required
  • Safe Food Handling is an asset

 

To apply for this position, please submit a Resume and Cover Letter to https://ray-of-hope.breezy.hr as soon as possible. This position will continue to be posted until positions are filled. We would like to thank all applicants for their interest; however, only those selected for interviews will be contacted.

In accordance with the AODA, accommodations are available for all parts of the recruitment process. If you require accommodations, please contact Human Resources and submit your requests with your application.

Ray of Hope is currently seeking a Food Service Worker to join our Youth Employment Program at the Morning Glory locations.

The Food Service Worker is responsible for providing superior customer service and ensuring customer satisfaction at our Morning Glory Café and Catering locations. They will ensure that customers are served in a timely manner, orders are processed accurately while ensuring that work locations are maintained clean and appropriate items are stocked. The Food Service Worker will work in a fast-pace, high-pressure work environment to meet the demands of our customers while role modelling for our Youth Employment Program participants and volunteers. They may also be responsible for delivering orders and picking up supplies and supporting in duties with our Community Centre as required.

Competencies:

In order to be successful in this position, candidates must uphold, support, and implement Ray of Hope’s Mission, Vision and Actions in addition to the following competencies:

š Caring š Self-control š Customer Service š Initiative š Integrity š Teamwork š Adaptable š Communication š

Qualifications:

  • Completion of High-School Diploma or GED and completion of a culinary program is an asset.
  • Valid G Class Driver’s License (3-Year Driving Record Search required) is an asset
  • Previous experience in a food preparation position and previous Customer service experience is an asset.

Hours:

  • This position is a casual position.

Requirements:

  • Police Records Check, including a screening with the vulnerable sector.
  • Must be able to lift/transport up to 50 pounds on occasion.

Application:

If you are interested in applying for this position, please use this link to submit your application (including cover letter and resume) as soon as possible. This posting will remain active until the position is filled. We would like to thank all applicants for their interest in this position, however only those selected for an interview will be contacted. For a complete job description, please contact Human Resources.

In accordance with the AODA, accommodations and information regarding all parts of the recruitment process (including hiring practices, retention, and career development for employees) are readily available. If you require accommodations or information, please contact Human Resources via your application.

Through our Youth Employment Program, we recognize finding a job can be a challenge for many young people. Through employment education and on-the-job training, Ray of Hope helps young people enter the workplace with the skills they need to exceed. We strive to improve the skills and confidence of youth who are experiencing barriers to employment using a holistic approach including career and technical skills development and workplace coaching.

Applications are now being received to participate in our Work Readiness Training Program.

The program start-date is August 30th, 2021

WORK READINESS TRAINING PROGRAM – PAID 6 MONTH CONTRACT

Our work readiness training program provides individuals with the necessary skills to apply for and secure full time employment.

More Information About Our Paid Training Program:

Our Work Readiness Training Program is 26-weeks long. During this time, you will complete 3 phases:

Phase 1: 6 Weeks in Class Training

  • Receive job skills and life skills training that will help to prepare you to enter into the workforce
  • Uncover your personal and professional skills and strengths
  • Learn to write resumes, cover letters and master your interview skills.
  • Earn certifications in Safe Food Handling, Smart Serve, First Aid/CPR, and Health and Safety/WHMIS.

Phase 2: 10 Weeks of Internal Work Placement

  • Complete an internal work placement within Ray of Hope in one of three locations: Morning Glory Catering, Morning Glory Café, or within the Community Center.

Phase 3: 10 Weeks of External Work Placement

  • Complete an entry level job placement with an employer which will provide you with practical work experience. This placement must be in line with your current work skills, qualifications and abilities.

Qualifications/ Requirements

  • Between the ages of 15-29 years old*
  • Able to commit to a 26 week (6 month) full-time training program*
  • Unemployed or working less than 15 hours/week*
  • Must NOT be enrolled in high school, college/university or other education program*
  • Must be a Canadian Citizen or Permanent Resident*
  • Self-motivated with a proven track record of great attendance at school or work
  • Must be physically able to stand for long periods of time and lift up to 40 lbs

Hours/ Compensation:

  • $14.25 per hour
  • 35 hours a week
  • 6-month contract (26 weeks)
  • Financial support for transportation, work clothing, and equipment costs is available as needed
  • Food provided during phase 1 and 2 (Breakfast/Lunch)

Application Instructions:

Please apply with your resume and cover letter, no later than 1 pm on August 6th, 2021. Those who do not provide and resume and cover letter will not be contacted.

Please contact Rebecca Scholl – Employment Counselor/Job Developer through this application if you’d like to learn more.

Only those selected will be contacted for a phone interview, followed by an in-person interview.

Must be able to supply two references (1 Professional, 1 personal)

*This program is funded through the Federal Government and selection criteria for participants is set by the Government.

For general career inquiries

In accordance with the AODA, accommodations and information regarding all parts of the recruitment process (including hiring practices, retention, and career development for employees) are readily available. If you require accommodations or information, please contact Human Resources by email at hr@rayofhope.net or by phone at 519-578-8018 ext. 228