About Us

Careers

If you’re interested in a career investing in the lives of others, we would love you to apply for one of our open positions below.

Funded through the Ministry of Children, Community and Social Services, Ray of Hope operates a Secure Custody/Detention program which serves male youth who have been in conflict with law.

Through our program, we offer a safe place for young men who have committed serious crimes to complete their court appointed sentences. Through creating an environment where we commit to growth, act responsibility, keep integrity, and engage respectfully, we teach the youth skills so that they can contribute to their community to their community in a positive way, and decrease the likelihood of re-offending.

Ray of Hope – Secure is currently hiring for a full time youth care worker to start as soon as possible. The shift schedule is to be determined, but is likely to include afternoons or overnights.

Description:

The Youth Care Worker is responsible for providing the day-to-day support and supervision to male youth in a Secure Custody facility. The Youth Care Worker will engage in appropriate behaviour interventions and will actively participate in providing an effective, supportive, and respectful care system for the youth in custody. The Youth Care Worker may be assigned case management responsibilities and be assigned as the designated staff in charge.

Requirements:

  • Education: Completed Post Secondary education in a related field (i.e. CYW, BSW, SSW, psychology, sociology) or equivalent experience.
  • Experience: 2 – 5 years experience working within youth justice or similar working environment.
  • Demonstrated knowledge of relevant law.
  • Current Standard First Aid, UMAB certification and a valid, unrestricted driver’s license.

Values and Competencies:

In order to be successful in this position the incumbent must display integrity, compassion, respect, professionalism, engagement, and reliability. The incumbent must also display the following competencies:

š Problem Solving š Decision Making š Adaptability š Communication š Planning and Organizing š Developing Others š Teamwork š Conflict Management š Critical Thinking š

For further information regarding or to apply to this position, please visit https://ray-of-hope.breezy.hrWe thank you for your interest in this position, but only those selected for an interview will be contacted. This position is a part of a bargaining unit. Therefore, preference in the selection process for this position shall be given to applicants in the bargaining unit (USW, Local 838). If you have any questions about this position or would like a complete job descriptions, please contact HR via this application.

In accordance with the AODA, accommodations and information regarding all parts of the recruitment process are readily available. If you require accommodations or information, please contact HR via this application.

This position is being funded through the Federal Government’s Canada Summer Jobs Program. Eligibility criteria is set by the program.

Overview:

We are currently hiring for a Volunteer Services Assistant through the Canada Summer Jobs Program.

Working under the direction of the Volunteer Services Manager, the Volunteer Services Assistant is responsible for providing administrative support to the management of a large, active, and diverse volunteer group.

Specific Responsibilities

  • Communicate regularly with current and potential volunteers through timely e-mails, phone calls and occasional in-person meetings.
  • Maintain and update volunteer records in both online database and paper files.
  • Assist in ensuring all volunteers have reviewed the Volunteer Handbook, have fulfilled all screening obligations, and have completed appropriate orientation tasks.
  • Prepare daily, weekly, and monthly statistical and scheduling reports.
  • Provide hands on, onsite orientation training to new volunteers.
  • Complete various administrative duties including data entry, filing, photocopy, etc.
  • Other duties as may be assigned from time to time.

Competencies:

In order to be successful in this position, incumbents must uphold, support, and implement Ray of Hope’s Mission, Vision and Core Values. The incumbent must display integrity, compassion, respect, professionalism, engagement, and reliability in addition to the following competencies:

    • Communication
    • Results Orientation
    • Service Orientation
    • Teamwork
    • Planning and organizing

Qualifications:

  • Education: Currently enrolled in or recently completed post-secondary education, preferably in the Volunteer Services field.
  • Experience: Previous experience working in an administrative role an asset.
  • Certifications: None required
  • Skills/Abilities:
    • Proficient in reading, writing, speaking, and understanding and giving directions in the English Language
    • Proficient in Windows, Microsoft Office Suite (Word, Excel, Outlook).
    • Demonstrated ability to utilize standard office machinery.
  • This position is being supported under the Canada Summer Jobs (CSJ) Program. To be eligible for this position, the candidate must be
    • between 15 and 30 years of age on the start date of employment,
    • a Canadian citizen, permanent resident or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
    • legally eligible to work in Canada.

Requirements:

  • Criminal and Judicial Matters Check.

Working Conditions:

  • This position requires the incumbent to work predominantly in an office environment spending the majority of the time in a seated position, working at a computer.
  • The incumbent will predominantly work Monday through Friday during normal business hours, however the occasional evening and weekend may be required.
  • Physical Demands: requires incumbent to climb stairs (3 flights) on a daily basis and potentially multiple times to support Community Centre program.

Supervision and Mentoring Plan

  • The incumbent of this position will have regular access and contact with the Volunteer Services Manager for supervision and discussion.
  • The incumbent of this position will have the opportunity to observe and participate in meetings to develop an understanding of the different and unique issues that volunteer services support in.This position is a 10 week temporary assignment with scheduled hours of work being 35 hours per week.

In accordance with the AODA, accommodations are available for all parts of the recruitment process. If you require accommodations, please contact Human Resources and submit your requests with your application.

 

Funded through the Ministry of Children, Community and Social Services, Ray of Hope operates a Secure Custody/Detention program which serves male youth who have been in conflict with law.

Through our program, we offer a safe place for young men who have committed serious crimes to complete their court appointed sentences. Through creating an environment where we commit to growth, act responsibility, keep integrity, and engage respectfully, we teach the youth skills so that they can contribute to their community to their community in a positive way, and decrease the likelihood of re-offending.

Ray of Hope is currently hiring for a Case Management Coordinator to join our Secure Custody/Detention Team starting as soon as possible.

The Case Management Coordinator provides leadership in case management activities for all persons we support at Ray of Hope – Secure. Through using information provided upon intake and assessment, the Case Management Coordinator, in collaboration with other team members develops individual case management plans and communicates such plans with all stakeholders. As part of case management planning, the Case Management Coordinator will develop reintegration plans for the persons we support. They will assess and evaluate the progress of goals as set out in the plan.

Values and Competencies

In order to be successful in this position, incumbents must uphold, support, and implement Ray of Hope’s Mission, Vision and Core Actions. The incumbent must display integrity, compassion, respect, professionalism, engagement, and reliability in addition to the following competencies:

  • Adaptability (Level 3) whereby the incumbent recognizes potential situations and responds with solutions, tactics, or approaches to eliminate issues.
  • Advocating for Others (Level 3) whereby the incumbent is championing a cause or issues and trying to get support for others for the cause using indirect influence.
  • Communication (Level 3) at a level whereby the incumbent expresses and transmits information with consistency and clarity and adapts communication to respond to audience or situational requirements.
  • Critical Thinking (Level 2) at a level whereby the incumbent gathers and analyzes information using past experience, organizational practices and processes in order to set a course of action.
  • Decision Making (Level 2) at a level whereby the incumbent is able to adapt decision making based on circumstances or when presented with unclear information.
  • Networking and Relationship Building (Level 3) at a level whereby the incumbent effectively builds constructive, friendly and professional relationships and networks with key contacts to respond to current and future needs.
  • Problem Solving (Level 2) at a level whereby the incumbent is able to consider the issue from various angles, develop multiple solutions and adapt the approach as required.
  • Service Orientation (Level 2) whereby the incumbent works on a continuous basis to meet or exceed persons we support or organizational needs.
  • Team Work (Level 2) at a level whereby the incumbent works cooperatively and effectively with others to reach a common goal through sharing ideas, concerns, and solutions with the team.

Requirements:

  • Education:
    • Completion of related post-secondary education (i.e. BSW, SSW)
  • Experience:
    • 1-2 years’ experience working with at risk youth and in Case Management planning.
    • Preferred: Experience working in youth justice.
  • Certifications:
    • Must be and maintain accreditation as a Registered Social Worker (RSW) or Registered Social Service Worker (RSSW)
    • Understanding and Managing Aggressive Behaviour (UMAB) Certificate (willing to train)
    • ASIST training an asset (willing to train)
  • Skills/Abilities:
    • Familiar with policies of Ministry of Children, Community and Social Services – Youth Justice Services, as well as applicable legislation governing (Child, Youth and Family Services Act, Youth Criminal Justice Act)
    • Proficient in reading, writing, speaking and comprehension in the English language.
    • Proficient in the Microsoft Word, Excel, Database

Requirements:

  • Vulnerable Sector Check
  • Pre-Employment Health Assessment Form (Immunization Confirmation and Fitness Assessment)
  • Valid, unrestricted “G” Class Driver’s License
  • Ministry of Transportation 3 Year Driving Record Search (Uncertified)

Working Conditions:

  • Frequent use of mental capabilities and concentration.
  • Possible exposure to hazards through the display of physical or verbal aggression or aggressive behaviours by the persons we support.
  • Possible risk of vicarious trauma.
  • This position requires the person to consistently work with and around others.
  • The incumbent may be required to physically intervene with male youth utilizing an approved restraint program.

For a complete job description, please contact Human Resources.

To apply for this position, please submit a Resume and Cover Letter to https://ray-of-hope.breezy.hr as soon as possible. This position will remain posted until filled. We would like to thank all applicants for their interest; however only those selected for interviews will be contacted.

In accordance with the AODA, accommodations are available for all parts of the recruitment process. If you require accommodations, please contact Human Resources and submit your requests with your application.

Through our Youth Addiction Services program, Ray of Hope is about helping youth and families affected by addiction become healthy adults through holistic, safe, trauma sensitive treatment services. We help young people understand themselves, address the challenges they are experiencing, and grow their executive function skills, so they can deal with life in healthier ways.

Ray of Hope is currently hiring for casual Youth Support Workers to join our Youth Addiction Services team as soon as possible.

The Youth Support Worker provides direct care and supervision to participants in the residential or day treatment programs by implementing the treatment plans and activities developed by the treatment team, and by providing individual support to participants as needed, within the context of a therapeutic community milieu. Incumbents may provide counselling to participants, but may not provide psychotherapy.

Values and Competencies:

In order to be successful in this position, incumbents must uphold, support, and implement Ray of Hope’s Mission, Vision and Core Values. The incumbent must display integrity, compassion, respect, professionalism, engagement, and reliability in addition to the following competencies:

Problem Solving – ability to consider the issue from various angles, develops multiple solutions and adapts approach as required, seeking support from other staff as required.

Decision Making – is able to adapt decision making based on circumstances or when presented with unclear information.

Adaptability – continuously adapts their behaviours and approaches to address specific situations.

Communication (level 3) is able to adapt communication (written, oral and interpersonal) to respond to audience or situational requirements.

Team Work (level 2) – ability to share ideas, concerns and solutions with the team.

Conflict Management – is able to anticipate and address potential sources of conflict

Qualifications:

Education: College diploma (two or three years): Social Service Worker, Child & Youth Worker, or Addiction Counsellor

Experience:

  • Previous experience working with youth, preferably at-risk youth.
  • Previous placement experience (paid or volunteer) in the field of psychotherapy, addiction counselling or social work.
  • Previous experience with substance abuse/addiction treatment is preferred.

Requirements:

  • Vulnerable Sector Check
  • Medical Form
  • Valid “G” Class Driver’s license
  • Ministry of Transportation 3-Year Driving Record

Certifications:

  • Standard First Aid and CPR Level C is required
  • Crisis intervention technique training is required (Ray of Hope is willing to train if required)
  • Safe Food Handling is an asset

 

Working Conditions:

  • Frequent use of mental capabilities and concentration.
  • Possible exposure to hazards such as displays of verbal aggression or other aggressive behaviours by the persons we support.
  • Risk of vicarious trauma.
  • This position requires the person to consistently work with and around others.

To apply for this position, please submit a Resume and Cover Letter to https://ray-of-hope.breezy.hr as soon as possible. This position will continue to be posted until positions are filled. We would like to thank all applicants for their interest; however only those selected for interviews will be contacted.

For a complete Job Description, please contact Human Resources.

In accordance with the AODA, accommodations are available for all parts of the recruitment process. If you require accommodations, please contact Human Resources and submit your requests with your application.

For general career inquiries

In accordance with the AODA, accommodations and information regarding all parts of the recruitment process (including hiring practices, retention, and career development for employees) are readily available. If you require accommodations or information, please contact Human Resources by email at hr@rayofhope.net or by phone at 519-578-8018 ext. 228