As the situation surrounding COVID-19 evolves, please check this page for weekly updates:

November 18, 2020

This past Monday (Nov. 16), the Ray of Hope Community Centre changed the hours they are open from 9 AM – 9 PM.
This increase allows for daytime drop-in and new program opportunities for our guests.
Dinner will still be served at 7 PM and the Marketplace will continue to be open Tuesday, Wednesday, and Thursday mornings.

October 19, 2020

The Ray of Hope Community Centre has expanded community drop-in hours – beginning October 19th, the Community Centre will be open from 2PM to 9PM.

September 1, 2020

We are excited to announce that the Ray of Hope Community Centre has resumed serving sit-down meals. In order to maintain the appropriate social distancing with a post-meal cleaning, we are limiting the number of guests in the dinning room to 30, with three different sittings at 7:00, 7:30, and 8:00 PM.  Take-out meals continue to be offered to those who want them.

July 10, 2020

We are thrilled to announce that our Marketplace food hamper program is open again!

The Marketplace will be open on Tuesday, Wednesday, and Thursday mornings from 9:30am – 12:00pm serving prepacked hampers on a first come, first serve basis.    Please note that we will ONLY be serving people from the downtown core & Kitchener East, and individuals who have no fixed address.

If you’re unsure of where to pick up your hamper, visit the Network Map or call the Food Bank of Waterloo Region at 519-743-5576.

July 3, 2020

Ray of Hope and House of Friendship are excited to be working together to provide a temporary emergency shelter to men experiencing homelessness in Waterloo Region at the new ‘House of Hope.’ Read more about this initiative here: Media Release – House of Hope

June 24, 2020

Our Youth Addiction Services (YAS) have transformed their regular Parent Support group into the Summer Virtual Series, a collection of four ZOOM based workshops that support all parents, regardless of whether they have youth in treatment or not.  Topics include Serenity Prayer (July 7), The Expectations (July 21), Stress Management (Aug 11), and Grieving (Aug 25).  Each sessions will run from 6:30 – 8:30 PM and is facilitated by three of our amazing YAS staff. Email yasinquiries@rayofhope.net today for more information and registration.

May 19, 2020

– Our latest UPDATE on Ray of Hope’s response to COVID-19

> Morning Glory Café at Heffner Toyota will reopen on May 20th for Take-Out Meals only. They will be open from 7 AM – 3 PM and have a new streamlined menu.
> Morning Glory Catering is beginning to ramp up operations this week.
> Our Youth Employment Program is now preparing for a proposed June 1st launch, with two weeks of recruitment and participant selection

May 5, 2020

– Our latest UPDATE on Ray of Hope’s response to COVID-19
> In collaboration with the Region of WaterlooThe Working CentreThe Food Bank of Waterloo Region and other Community Support Control Group partners, Ray of Hope is now providing daily lunches for a new drop-in for vulnerable adults at St. John’s Kitchen. This daytime space will be open daily from 10 AM – 4 PM and offers food, washrooms, showers, laundry, harm reduction supplies, and connections to emergency shelter and housing.
St John Ambulance KW, in partnership with the Inner City Health Alliance, have stationed their Medical First Response trailer in the Ray of Hope Community Centre parking lot. They are now providing direct support to our guests in the form of first aid, wellness checks, COVID-19 education & screening.
Morning Glory Café & Catering is now available to create Front-Line Box Lunches.

April 28, 2020

– Our latest UPDATE on Ray of Hope’s response to COVID-19
> The Ray of Hope Community Centre has made laundry facilities available to guests who sign up with staff.
Morning Glory Café & Catering is now available to create Front-Line Box Lunches.
> Our Residential Treatment staff are working within a new normal, which is conducting addiction treatment/therapy while wearing a mask or even perhaps a face shield. With the close proximity of a house setting, these measures, although uncomfortable & exhausting, are necessary to keep everyone healthy and safe.

April 20, 2020

– Our latest UPDATE on Ray of Hope’s response to COVID-19

> Laundry services are now available – guests should notify staff at the time of picking up meals to sign up for a laundry time-slot.
> The Community Centre continues to serve TAKE-OUT MEALS only (Mon-Fri 7:00-8:30 / Sat 12:00-1:30 / Sun 4:30-6:00).
> We have limited the number of ROHCC staff & volunteers helping prepare/serve the daily take-out meal.
> The Marketplace is no longer distributing food hampers. Those looking for food support in this way will need to connect with one of the Vital Services hamper programs – https://www.thefoodbank.ca/vitalservice/

April 15, 2020

In consultation with Public Health and other service providers, we are re-examining what prioritized services the Ray of Hope Community Centre can provide our community without putting guests, staff, and volunteers at greater risk.

April 6, 2020

– Our latest UPDATE on Ray of Hope’s response to COVID-19
> The Community Centre continues to serve TAKE-OUT MEALS only (Mon-Fri 7:00-8:30 / Sat 12:00-1:30 / Sun 4:30-6:00).
> We have limited the number of ROHCC staff & volunteers helping prepare/serve the daily take-out meal.
> The Marketplace is no longer distributing food hampers. Those looking for food support in this way will need to connect with one of the Vital Services hamper programs – https://www.thefoodbank.ca/vitalservice/

March 30, 2020

– Our latest UPDATE on Ray of Hope’s response to COVID-19
> The Community Centre continues to serve TAKE-OUT MEALS only (Mon-Fri 7:00-8:30 / Sat 12:00-1:30 / Sun 4:30-6:00).
> We have limited the number of ROHCC staff & volunteers helping prepare/serve the daily take-out meal.
> The Marketplace is no longer distributing food hampers. Those looking for food support in this way will need to connect with one of the Vital Services hamper programs – https://www.thefoodbank.ca/vitalservice/
> Our agency started using a self-screening tool last week for all staff before they start their shift. This will help ensure the health of all staff and clients.
> Our Youth Addiction program will accept new admissions, where the admission and treatment is conducted by Community Based & Day Treatment staff over the phone or through video conferencing. They can be reached at 519-743-2311 or yasinquiries@rayofhope.net.
> Youth Employment staff are now checking in with participants to see if they need help accessing government aid in the event they have been laid off.

 

March 23, 2020

– Here is an UPDATE on Ray of Hope’s response to COVID-19:
> The Marketplace is no longer distributing food hampers. Those looking for food support in this way will need to connect with one of the Vital Services hamper programs – https://www.thefoodbank.ca/vitalservice/
> The Community Centre is now serving TAKE-OUT MEALS ONLY (Mon-Fri 7:00-8:30 / Sat 12:00-1:30 / Sun 4:30-6:00), with no other programming or services available at this time.
> We have also made the decision to close the Morning Glory Café & Catering at Heffner Toyota for the time being. Thank you to the Heffner staff & customers for their faithful support of the cafe.
> Young people struggling can contact our Youth Addiction staff by calling 519-743-2311 or emailing yasinquiries@rayofhope.net.